Online Ordening
When you put an item in your shopping cart, it is not yet reserved. The item will only be taken out of stock when you actually have finished the payment. After your payment is successful, you will receive an order confirmation by email.
It is not possible to place an order as a private individual in any other way than via the webshop.
As a professional you can make an account and order on velleman.eu. For more questions about ordening on velleman.eu, you can contact our professional customer service team via www.velleman.eu/support/ .
Your order is only registered when you have gone through all steps of the ordering process and when you have subsequently received an order confirmation by e-mail. If you still wish to cancel your order, it is best to notify us as soon as possible via customercare.velleman.eu.
It is possible to send your order to a chosen address (f.e. your home address, your working address, …). For the moment you can’t choose any pick-up points or lockers.
The Whadda online store takes every reasonable precaution to guarantee the safety of your online transactions and accepts the following payment methods:
• Credit Card
• ING Home’Pay
• Paypal
• Belfius Direct Net
• KBC
• iDEAL
• Bancontact/Mister Cash
• SOFORT banking
We may expand the accepted payment methods in the future; additional payment methods will be announced on the website.
Ownership of the ordered products will only pass when the amounts due have been paid in full, regardless of whether delivery has taken place.
You can enter your coupon code in your cart by adding your coupon code in the field “Your code” and by clicking the button “APPLY COUPON”. You can also add your coupon code in the checkout by clicking “Have a coupon? Click here to enter your code”, where you can fill in the coupon code and confirm by clicking the button “APPLY COUPON”.
Coupon Codes
You can enter your coupon code in your cart by adding your coupon code in the field “Your code” and by clicking the button “APPLY COUPON”. You can also add your coupon code in the checkout by clicking “Have a coupon? Click here to enter your code”, where you can fill in the coupon code and confirm by clicking the button “APPLY COUPON”.
