Contact Customer Service
In case you did not find the answer you were [...]
Terms & Conditions
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Damaged goods
In the event that your purchased item was damaged during [...]
I did not get any confirmation about my order
You placed an online order and have not received a [...]
Refund of returned items
If you return your item(s), we'll refund your purchase amount [...]
Return shipment costs
Returning your order or a part of your order is [...]
How do I return my order?
Is your order not what you expected or need? Don’t [...]
What happens when I don’t pick up my package in time?
Belgium: When you're not home when they try to deliver [...]
What happens when I’m not home when they deliver?
If you're not home at the moment they want to [...]
Order follow-up
When you make an order, you will receive an order [...]
